State Farm® Insurance Agent Tito Paul

"Sonia was very helpful with my insurance situation. Explained everything to me so I understood. Very appreciative!"

"The professionals in Tito Paul's office are always helpful, efficient, and on the ball! Shout out to Sonia for getting my new vehicle insured even before I had left the BMV office!"

"Tito Paul has been my agent for many years and I am very pleased with his office, especially Sonia! Sonia helped with updating my policies due to life changes and she was so very patient and helpful. Policy updates can feel daunting and frustrating but not with the help of Sonia. She literally took all my stress away and was very knowledgeable of what I needed and made it happen with efficiency and dedication. I highly recommend Tito Paul’s office for anyone local or anywhere in the state of Ohio!"

"I've had State Farm as my insurance since I could drive. I switched to Tito Paul's agency after living in Delaware for a while because I just wanted an agent closer to home so I could drop in if I needed to have more in-depth conversations. I'll tell you that I didn't know what I was missing. The customer service at this agency is insane. I've never been so "helped" and so quickly. I've been dealing with Sonia and she is so nice and friendly and everything I ask for is done so quickly and the communication is top notch. This is the best agency I've ever dealt with."

"Sonia did a wonderful job on getting my insurance home and auto from progressive. I’m currently working on bringing the motorcycle over as well Great Job!!!"

"I have been with this agency for some years and have received nothing but THE BEST service. Sonia is amazing as well as the rest of team! I highly recommend this office!"

"Sonia Combs at this office is FANTASTIC! In a span on 10 minutes, she called the other involved party, their agent, and got a claim number. She is 100% on your side! Extremely professional, prompt, and caring."

"I have never experienced customer service like I have @ Tito Paul's office. Sonia Combs at Tito Paul’s State Farm Agency has been absolutely amazing to work with. She’s kind, professional, and genuinely helpful every step of the way. Any time I’ve had a question or needed support, she’s been quick to respond and always made things clear and easy to understand. What stands out the most is how much she truly cares about people—and it shows. She takes her time, follows through, and makes sure things are taken care of from start to finish. I highly recommend Tito Paul’s State Farm Agency, Sonia handles everything with the care and attention you’d want in an insurance agent.☺️"

"Sonia at Tito Paul's office was extremely helpful and a pleasure to work with. She exceeded my needs. Thank you!"

"Had a phone conversation w/ Sonia today to clear up some questions about our auto policies. She was able to answer our questions, review our policies along the way, make some adjustments and make us feel like valued customers. As I noted at the end of the call, this was the best and most efficient phone conversation I've had in ages!"

"I have not had a good experience with this company. I pay my insurance every month. Well this is the first time I have made a claim with them Let's hope this is the last time too. May 6th I had a very unusual situation happen at work. I submitted my claim and I have been put through the ringer on this one. The shop have them the paperwork for my car being totalled out. Statefarm says. They dont see the damage. I have black mold growing in my car now. It won't drive and all. Statefarm will pay me 251.12 to fix my totalled car. I could not get a rental even though I have full coverage. Now they would like me to provide proof I went to work with dry clothes on. This is ridiculous since when is the paperwork provided by the shop not sufficient, when did photos and a video showing proof of damage ot become enough proof. I have 5 kids and no car now. But they say only 251.12. I have never had such a bad experience. I hope I can at least get someone to help me. This is not what customer service should be."

"On our call today, Sonia was very patient and helpful and tolerant of my foolishness! We have been insured with State Farm for decades and have always had an excellent experience. Mr Paul's agency is topnotch! Thanks, guys! -- Mark Binkley"

"We had an actual insurance emergency (a long story) and Sonia was an absolute rock star and was able to get quotes for two vehicles and a house, and have everything fully paid and insured in a little over an hour! I would 100% recommend calling her; she was unbelievably quick and helpful - thank you, Sonia!"

"Sonia, was extremely helpful and responded to my request to receive a price quote for my home and auto immediately. I was able to save alot of money over my previous carrier. I've known Sonia for over 15 years, and she always goes above and beyond to satisfy her clients. Jerry Votaw"

"I’ve been a long standing customer of State Farm and Tito Paul’s office has never let me down and their customer service is second to none! Just recently had to do some policy changes and Sonia made the process very simple and fast. I recommend this office every time an insurance conversation comes up. Thank you Sonia!"

"After having feeling burned with other major insurance companies in the past (the extra fees and paying for unnecessary coverage). Sonia made the whole experience seamless and professional. She took the time to explain how everything is covered and even took her time and went over the “worse case scenarios” conversation to protect our family’s assets, property and a secure future for our son, after that hour conversation, that made make our decision that much easier to choose State Farm. Meeting Sonia was also awesome - hilarious, down to earth, honest and truly cares about her customers and community. Cannot recommend her enough"

"Sonia was professional, informative, and kind to fit our needs like a glove. I chose State Farm because of Sonia"

"It’s always a pleasure working with Sonia Tito, megan at State Farm, Everyone is always responsive to callback and things just seem to go smooth. And Sonia was very helpful with my newest policy"

"Quick and friendly service ,all questions answered, very satisfied."

"Sonia called me out of the blue and saved me a lot of money on my insurance by merging some policies I had with other companies. She brought everything in under Statefarm. Only one bill now and it's cheaper. Thanks!! Megan is very helpful as well."

"Sonia was so helpful and took great care of me! I am pleased with my experience and recommend Tito Paul agency!"

"A friendly visit to take care of our insurance needs."

"Always polite, prompt, and professional. Megan made things easy for me!"

"Great team to work with. Tito is always quick to answer questions. And thanks to Megan Cordery also for her help. Also, thanks to Sonia Combs. Highly recommend this team."

"Sonia was very helpful and responsive. Also, was very creative for my particular situation. And she came through again when needed some adjustment later in 2025."