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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keisha Larce

July 17, 2026

5  out of  5
rating by Keisha Larce
"You really went beyond my expectations!!!!!"
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John J

July 15, 2026

5  out of  5
rating by John J
"Sonia was amazing- quick and personable! Great job! 7/15/2026- another GREAT job! Thank you for being fast, accurate, and pleasant!"
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Melanie Cason

July 7, 2026

5  out of  5
rating by Melanie Cason
"Great Customer service, Great Price, Hugh Savings😁😎"
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Tim McGinnis

June 29, 2026

5  out of  5
rating by Tim McGinnis
"The agent was gentle and respectful"
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Marty Darst

June 26, 2026

5  out of  5
rating by Marty Darst
"I have dealt with Tito at State farm for several years and I can not say enough good things about him and his his representatives and the exceptional service they provide.Of all representatives he has employed Sonia has been the most vigilant and experienced getting things done for help with existing and new policies.Sonia goes above and beyond with courtesy and efficiency on getting things done.It is a pleasure and with much confidence she has provided my and my family needs.."
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Kandy Stidam

April 29, 2026

5  out of  5
rating by Kandy Stidam
"I switched over to State Farm just seconds ago. Speaking with Sonya Combs and my experience was nothing short of FANTASTIC. Sonya was amazing and worked with me to get what I needed. I was able to get my car insurance and renters for a reasonable price and was able to choose my own due date. So very happy I made that call!"
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Bill Edmund

April 21, 2026

5  out of  5
rating by Bill Edmund
"Excellent Insurance Agency with wonderful Professionals."
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KAREN IGLESIAS SANCHEZ

April 15, 2026

5  out of  5
rating by KAREN IGLESIAS SANCHEZ
"Excellent friendly and very quick service"
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Zade’s soul food LLC

March 16, 2026

5  out of  5
rating by Zade’s soul food LLC
"Thank you so for the great service and helping me get affordable life,car, business, insurance, Tito and Ms Sonia went above and beyond to help me during closing hours!🙏🏾"
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Scott Fisher

March 12, 2026

5  out of  5
rating by Scott Fisher
"When Allstate Insurance raised our rates and at the same time closed their office in our town, we decided to look elsewhere for policies. We inquired at the Tito Paul State Farm office and were happily surprised to find Ms. Combs, who had served us well when she worked in the Allstate office, now working at Mr. Paul’s office. Ms. Combs set us up with excellent (and money-saving) State Farm policies for our home and vehicles—even the problematic horse trailer *smile*. Thank you, Ms. Combs!"
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Cathy

February 2, 2026

5  out of  5
rating by Cathy
"Sonia is the best! She was super helpful during my last phone call, answered all my questions, and even set up auto-pay so I didn't have to. Aside from all this, she's got a great sense of humor. I'll definitely ask for Sonia the next time I call."
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C J

January 30, 2026

5  out of  5
rating by C J
"Sonia is seriously the best! She is very kind, considerate, and helpful! Definitely the best agent I’ve had :) thank you!!"
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Trinka Glenn

January 13, 2026

5  out of  5
rating by Trinka Glenn
"I can’t say enough good things about Sonia at State Farm. She helped me sort out my vehicle and house insurance that had become overwhelming and stressful. She carefully went through each policy, took the time to explain everything, and made sure all billing issues were resolved. She was calm, patient, and very professional the entire time. It was such a relief to work with someone who genuinely cared and knew exactly what they were doing."
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Mariam Stimmel

November 25, 2025

5  out of  5
rating by Mariam Stimmel
"We recently switched over to State Farm, and working with our insurance agent Tito Paul and his sales agent Sonia Combs has been an absolutely fantastic experience. My husband and I are incredibly happy — we still can’t believe how much we saved by switching!

They are both extremely easy to communicate with and always quick to respond, which made the entire process smooth and stress-free. My parents have been with them for years and have always had nothing but great things to say, and now we understand why.

We’re very impressed with the service and professionalism and definitely plan on sticking with them for a long time. Highly recommend!"
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Lydia Walls

November 24, 2025

5  out of  5
rating by Lydia Walls
"Sonia was very prompt with assisting me with home and auto insurance quotes. Thank you, Sonia!"
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Gary Burkman

November 13, 2025

5  out of  5
rating by Gary Burkman
"Sonia helped me with getting an additional car insured. She ran several versions of deductibles, with different limits, until I was satisfied with the levels and rate. Sonia was quick and very pleasant. It was a great experience."
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Derek Nehring

November 8, 2025

5  out of  5
rating by Derek Nehring
"Wonderful people, Great Value , and for you Buckeye fans if you didn't know ...Tito was a great Buckeye in his day! ... WINNER! ..I rest my case!"
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Jessie Arnett

November 5, 2025

5  out of  5
rating by Jessie Arnett
"Tito and his staff are always working hard to serve your needs. And they are always pleasent to speak with. I’ve been there for many years"
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Robert North Nagode

November 4, 2025

5  out of  5
rating by Robert North Nagode
"Sonia was on top of everything needed to make our new car transition really smooth!
Thanks Sonia!!"
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Larry Hall

October 31, 2025

5  out of  5
rating by Larry Hall
"We received a quick response to our vehicle insurance coverage questions."
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Shelly Ballinger

October 22, 2025

5  out of  5
rating by Shelly Ballinger
"Just switched my Home and Auto insurance to State Farm not only is it saving me money but Sonia was very helpful and great to work with. She made the switch very easy."
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Ian McDonald

October 20, 2025

5  out of  5
rating by Ian McDonald
"My family and I have been clients of Tito's for many many years. He is a wonderful agent and has an amazing staff.
Sonia in particular, took great care with my wife and I in regard to getting coverage for our
new vehicle. Despite a mass internet outage, she powered through and assisted with good humor and professionalism!"
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Karen R

October 18, 2025

5  out of  5
rating by Karen R
"We have had our cars and house insured with State Farm - Tito Paul's agency for over 15 years. We have always had excellent and very personal customer service. Our rates have been reasonable and Tito's team has always looked for every way to help us save on our insurance. Our son just bought his first car and Sonia went above and beyond to make sure he had a policy that fit his needs and his budget. We truly appreciate such great customer service! Thank you!"
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Linda Milliron

August 12, 2025

5  out of  5
rating by Linda Milliron
"We moved from Jessica Foreman to Tito Paul. Best decision I’ve ever made!"
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Richard Sanfillipo

August 4, 2025

5  out of  5
rating by Richard Sanfillipo
"The customer service at Tito Paul's office is fantastic. Sonia is amazing! She answered all of my questions about home/auto insurance and had a great quote in no time."